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It's a happy day, a new watch arrived A new Hamilton in my house.

Chris L  
Current mood:
March 21, 2013 01:24AM
I'll just share some quick wrist-shots tonight and work at the studio pics another night.

Hamilton Khaki Pioneer automatic "Team Earth"









I cannot possibly give a more complete review than MCV did last autumn, so here's a link to that.
http://watchreviewsbymcv.blogspot.com/2012/09/review-of-hamilton-khaki-fieldpioneer.html

My watch is the same model, except for the strap color. At the beginning of this month Ashford.com posted a sale and coupon code on the sales forum for a very attractive price on this watch with the green strap only. That leads to my lukewarm review of the purchase.

Initially, it was all good. I ordered on a Tuesday afternoon, got shipping confirmation that same day, and it arrived by UPS on Friday. Nicely packaged with sealed manual, everything in the correct presentation packaging for the Team Earth edition, and some extra gifts inside like a tote bag and cleaning cloth. Unfortunately, the watch was quite obviously broken when I opened it. Minute hand was flopping around, and the hour hand was not moving correctly when testing out setting. I called immediately, but it was after hours for them in NYC (they have short hours Friday). I then sent an email, requesting an exchange. I was disappointed but not really upset. Stuff happens. Got my response with return shipping label right away the following Monday. I was actually impressed at this point.

Well I shipped back that day. I returned everything, and all the protectors were intact on watch. I used the tracking number to confirm they received on Thursday. No acknowledgement from them at all. Monday evening rolls around, and I think I should try contacting customer service again to check up, when I get an email from UPS. I have my own UPS account, so have email alerts set up for any incoming package I get through them. Now I know I'm getting my replacement, no thanks to Ashford's support. Watch arrives today and I open the box up to...mild disappointment. They sent me the free gifts again, all crumpled up and not neatly packed like the first time. The owners manual is opened (not sealed in plastic like the one I sent back), the presentation box is incorrect. A Hamilton box, but not the same Team Earth packaging I sent back. But the watch works. So if the watch worked on the first go-around, I would have only had praise and compliments to Ashford. I even would have been positive and upbeat following the exchange, if only they had not done a half-@$$ed job with sending the replacement and tried communicating with acknowledgement of receipt and a new tracking number of the replacement. Thumbs Down for that.


My 2014 photo calendar now available
SubjectAuthorViewsPosted

It's a happy day, a new watch arrived A new Hamilton in my house. Image Attachments URL

Chris L352March 21, 2013 01:24AM

Great piece. Sorry that Ashford is selling fac. seconds Thumbs down

Ethan_Mack91March 22, 2013 09:54AM

You know how I feel, Chris. You bought a new watch and you should get a new watch,.....

JohnnyT76March 22, 2013 05:18AM

Congrats Chris - Had the very same problem

Sfnewguy106March 22, 2013 12:36AM

Interesting, Joon, thanks for the report. Pretty much sums up my feelings about them lately...

MCV74March 22, 2013 03:53AM

Marc - I encourage you

Sfnewguy56March 22, 2013 05:14PM

Nice Cheers!, looks like one I have Wink (n/t) Jpeg Attachments

James T. KirkĀ©74March 21, 2013 03:26PM

A similar bezel, but they won't be mistaken for twins. wink (n/t)

Chris L61March 21, 2013 11:17PM

Oh, certainly not! Wink (n/t)

James T. KirkĀ©48March 22, 2013 12:50AM

I like it Thumbs Up (n/t)

JP64March 21, 2013 02:42PM

Very nice watch!

Dre67March 21, 2013 02:36PM

NICE Hammy Chris! Thumbs Up Cool (n/t)

cmoy62March 21, 2013 02:34PM

I am particularly fond of mine, but nneded to change the

carlos x77March 21, 2013 02:11PM

Yeah, I find I'm agreeing about the strap. I am trying to give it a fair chance right now.

Chris L75March 21, 2013 11:15PM

+1, while the strap was great quality, it was very fussy to deal with (n/t)

MCV71March 21, 2013 05:13PM

I like the distinctive coin edge bezel and hands.Thumbs up! (n/t)

Paul J Costa65March 21, 2013 12:22PM

Congrats Chris, very classy HammyClapping! Bummer about the boxFrowning (n/t)

jeremd67664March 21, 2013 11:30AM

Great Flieger Chris Thumbs Up (n/t)

Reto68March 21, 2013 07:20AM

Very nice watch Chris. Congratulations! Thumbs up! (n/t)

DanB65March 21, 2013 06:08AM

A nice watch...

Smaug74March 21, 2013 05:12AM

Ashford has nothing to do with TZ, they used to own them moons ago (n/t)

MCV122March 21, 2013 05:29AM

1st, That is a great looking watch and I love that look!

Timemiser74March 21, 2013 02:55AM

Thanks Tim, hope your deal works out favorably.

Chris L74March 21, 2013 03:42AM

Very nice sir!!

jinxed75March 21, 2013 04:15PM

And I've also admired your Pioneer handwinder Brad.

Chris L59March 21, 2013 11:24PM

Thanks for the experience insight! Congrats on a really nice watchThumbs up!

Riddim Driven76March 21, 2013 02:53AM

I missed the MCV sale by 24 hours. I am crying!

Chris L77March 21, 2013 03:16AM

Yep, my sales are usually pretty good! Laughing (n/t)

MCV63March 21, 2013 05:32AM

What a handsome watch! Thumbs Up Congrats! (n/t)

Dave M50March 21, 2013 02:50AM

Thanks Dave. The chocolate dial and aged-look lume really hooked me. smile (n/t)

Chris L74March 21, 2013 03:43AM



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