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Seiko's repair center...

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November 18, 2003 04:39PM
Seiko's official repair center is Coserv. There are 2 branches in the US:
COSERV Mahwah
1111 MacArthur Boulevard
Mahwah, NJ 07430
Phone: 210-529-3316
E-MAIL:custserv@scamahwah.com
COSERV Los Angeles
840 Apollo Street
El Segundo, CA 90245
Phone: 310-640-3333
You can send your watch directly to them with a note detailing what you want them to do.
If your watch is still under warranty, of course they will repair it for free. Just include your warranty card.
If you don't have a warranty, they will send you an invoice with a postcard you're supposed to return with your payment. As soon as you approve of the cost, they will do the repair. I've never had them repair a complicated quartz watch, but for an automatic diver, the cost of an overhaul with new gaskets and pressure testing is around $80-90, and the repair comes with a guarantee (I forget for how long, but at least a few to 6 months, I think). Turn around time is about a month give or take a week.
-Kevin
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Seiko's repair center...

Kevin Chan3088November 18, 2003 04:39PM



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